The purpose of  the studio policy is to ensure that everyone is treated fairly and that the studio runs smoothly.  

Your lesson time is reserved exclusively for your student. Please plan your calendars in advance and try to keep your child’s lesson times free of appointments and other conflicts. 

Regular practice at home and on-time attendance at the lesson is important. Please drop off and pick up on time and make sure your child is safely inside before leaving. No gum, food or drinks are allowed in the studio. Silence all cell phones. 

Students are expected to attend lessons for the entire studio year from September to June. Lessons are encouraged during the Summer Session.


CANCELLATIONS AND MAKE-UP LESSONS

  • There are NO refunds or credits for ANY missed lessons.
  • 24 hours notice is requested for cancellation of a lesson.
  • Make-up lessons are not guaranteed and are strictly subject to available openings due to another student canceling their lesson. 
  • Available make-up times will be posted on an online signup sheet.  You are responsible to check the signup sheet to reserve a time.  Make-up lessons may be taken any time from September 5, 2017 to June 16, 2018 and do not carry over into the summer session. 
  • If your student is unable to attend a group lesson, please contact or email Carol to arrange to attend a different group. Missed group lessons will not be made up. 


EXTENDED ABSENCES 

If a student will miss several lessons due to a schedule conflict in order to participate in another on-going activity (vacation, sports events, school/church activity, etc.), their lesson time will be held open provided tuition is paid for the absences. Alternatively you can arrange a mutual swap with another currently enrolled student  provided Carol knows of and approves the swap in advance of the lessons. Please keep in mind that siblings may swap with siblings.


INCLEMENT WEATHER

The studio is open even in the event of inclement weather due to snow/ice/school closure.

If you are unable to make it to your lesson, you may cancel by using the studio website. Click on "Makeup Lessons" fill in the form, then press 'submit.'  You will be eligible for a makeup lesson provided you cancel BEFORE your lesson time begins.


CONTACT

Email (clmccallum@msn.com) and phone (360-882-4678) are the preferred methods of contact. Please do not text my cellphone. 

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